FAQs
Your Questions, Clearly Answered
At GK Jewelers, we believe transparency builds trust. Below are answers to the most commonly asked questions about gemstones, jewelry, certification, custom orders, and services.
General Questions
Are your gemstones natural?
All gemstones sold by GK Jewelers are 100% natural. We do not deal in fake or synthetic gemstones.
Do natural gemstones have inclusions?
Natural inclusions are normal and often a sign of authenticity.
Do you provide certification?
High-value and premium gemstones can be certified through GGI (GIA-associated institute).
Orders & Custom Jewelry
Can I place a custom jewelry order?
GK Jewelers offers Custom Orders where you can choose design, gemstone, metal, and budget.
How do I submit a custom order?
You can fill out the Custom Order form on our website or contact us via WhatsApp for consultation.
How long does a custom order take?
Timelines vary based on design complexity and materials. Exact timelines are shared after consultation.
Certification & Guarantee
What if my gemstone does not have third-party certification?
If certification is not required, GK Jewelers provides an official Guarantee Card with lifetime authenticity guarantee.
What is the difference between a Certificate and a Guarantee Card?
A certificate is issued by a gemological institute after lab testing, while a Guarantee Card is a brand-backed lifetime assurance from GK Jewelers.
Ring Size & Resizing
How do I know my ring size?
You can use our Ring Size Guide or contact us for professional sizing assistance.
Do you offer ring resizing?
We provide professional ring resizing while maintaining the ring’s strength and beauty.
Repair & Polishing
Do you repair old or damaged jewelry?
We offer repair, polishing, stone tightening, and restoration services.
Is my gemstone safe during repair?
All gemstones are handled using gemstone-safe professional techniques.
Payments & Delivery
Do you deliver across Pakistan?
We offer delivery across Pakistan, including Cash on Delivery (where applicable).
How is jewelry packaged?
Jewelry is securely packed to ensure safety during delivery.
Still Have Questions?
If you need further assistance, feel free to contact GK Jewelers. Our team is always ready to help.
GK Jewelers – Honest Answers, Trusted Jewelry
